Terms of use and
privacy policy
Last updated: 01/09/2021
Terms of use
By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, our Privacy Policy, and all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
Material published on the Shorecare website does not necessarily reflect the official views of Shorecare.
While all reasonable efforts are made to keep our website information up to date, Shorecare makes no representation or warranties as to the accuracy or completeness of that information, and accepts no liability or responsibility for any errors or misstatements.
External links
This website links to websites maintained by other organisations, companies and government agencies. These links are not an endorsement or recommendation of information offered by the Shorecare website.
Reasonable precautions are taken to link only to websites that are appropriate, accurate and credible. However, those web pages are not under Shorecare’s control and Shorecare is not responsible for the information or opinions expressed on those linked sites.
Advertising
The Shorecare website does not host any form of advertising and is committed to providing trustworthy information.
Medical information
The material on the Shorecare website is provided for educational purposes only and is not to be used for medical advice, diagnosis or treatment.
Any person requiring medical advice or treatment should seek proper care from a medical professional. In an emergency dial 111 and ask for an ambulance.
Security
You may browse and access information contained within the Shorecare website without providing personal information.
Computer cookies may be used to evaluate and analyse website use. Cookies are computer code that a website transfers to your hard drive for record-keeping purposes. The use of cookies is common in the internet industry, and many websites use cookies to provide useful features to their customers.
Privacy
None of the tools used on the Shorecare website capture any information that can identify you, unless you provide your contact details in response to a request for them, eg. when you use the Contact Us form.
Statistical information
Shorecare uses Google Analytics to analyse website visits and improve our content. No personal information is collected from Google Analytics.
Google Analytics automatically retrieves some information about your visit to our website, such as:
your IP address
the date and time you visited the website
the search terms you used
the pages you accessed on the website and the links you clicked on
the referring website (if any) through which you clicked through to this website
your operating system
the type of web browser you use.
No effort is made to identify individual visitors. Website administrators will be able to view the collected analytics data.
Technical disclaimer
Users are encouraged to take the necessary precautions to ensure that whatever is viewed or downloaded from this site is free of viruses or other issues that could damage the user’s computer system, software, or data.
Shorecare accepts no liability for interference with or damage to a user’s computer system, software, or data occurring in connection with this website.
Copyright
All information and material (media, text, and images) published on this website is copyright Shorecare.
No information or material from this website may be copied, reproduced, distributed, broadcast, transmitted or otherwise, in any form or by any means, without express written permission from Shorecare.
Privacy Policy
In this privacy policy, ‘we’ or ‘us’ means Shorecare.
We recognise that your privacy is very important to you. This privacy policy has been prepared in accordance with the New Zealand Privacy Act 2020 (Privacy Act) and applicable codes under the Privacy Act.
What kind of personal information Shorecare collects
We collect personal information about you including:
Your name,
email address,
residential address and
contact telephone numbers.
Where Shorecare collects personal information from
We primarily collect personal information directly from you when you interact with us through the website or visit us at clinics.
Why Shorecare collects your personal information
We collect your personal information for the following purposes:
Contacting you
Responding to queries
Providing health information
Internal and external dispute resolution
Marketing products and services provided by us, relevant persons and third parties we have dealings with
Complying with our legal obligations and assisting government and law enforcement agencies or regulators
Marketing and electronic communications
By accepting the terms of this privacy policy and providing us with your personal information, you agree to us using that personal information for the purpose of informing you about, and providing our health services, or providing your information to relevant persons and third parties we have dealings to provide services to you such as health specialists.
Unless you ask us not to use your personal information we will use your mobile phone number to text (txt) results, and as reminders for time of appointments. In future we may use email. You have the right to ask us not to send electronic reminders. Currently our system allows only for ALL or none.
What if you do not provide the personal information we need?
If you choose not to provide us with the personal information that we request or require, then we may not be able to offer or continue our services to you.
How you can access/change your personal information
You may request access to the personal information we hold about you by emailing us at admin@shorecare.co.nz.
We will usually provide you with a copy of the personal information we keep about you, however in certain circumstances we may not be able to provide you with a copy of your personal information (and are not required to under the Privacy Act), for example if the information does not exist, cannot be found or is not readily retrievable.
You may request that the personal information we hold about you be corrected by emailing us at admin@shorecare.co.nz
Providing information about others
If you provide us with personal information about another person then you are responsible for ensuring you have authority to do so and that the person consents to our collection and use of their personal information as set out in this Policy. You must make that person aware that you have disclosed their personal information to us and that we will use their personal information in accordance with this Policy.
Amendments
We may amend this privacy policy at any time by notice on the website. Any such amendments will apply from the date stated on the website. By accessing the website and/or continuing to use our services you will be deemed to agree to our updated Privacy Policy.
Assignment
You may not transfer or assign any of your rights or obligations under this privacy policy to any person.
We may transfer or assign all and any of our rights and/or obligations under this privacy policy to any person, without requiring your consent.
Governing Law
This privacy policy is governed by New Zealand law. The parties submit to the non-exclusive jurisdiction of the New Zealand courts in respect of all matters arising under or in connection with these customer service terms.